7th of February 2025
Product Update: On demand orders and more
Vinoflow product update - Customers can reorder previous orders without affecting their subscription and more. Admins can create orders on demand in a few clicks.
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Exciting news from Vinoflow—we’ve been busy rolling out features designed to simplify the wine experience, whether you’re a customer looking for a little extra or an admin managing subscriptions. Let’s dive right into the latest updates.
Customer Reorder Feature
We now allow customers to reorder previous orders without affecting their current subscription. Customers can request extra wine simply by reordering a past order, which is processed as an additional, separate request.
Admins can manage this feature per package via the “Reordering” section in package settings. Here, you can enable or disable the option and set the maximum reorder period (default is 6 months) to ensure orders remain current.
Quick Admin Order Generation
We know that flexibility is key when it comes to managing subscriptions. That’s why we’ve introduced a powerful new tool for administrators. From any customer’s subscription page, you can now click the “Generate Order” button on the orders card to create a fresh order in just a few clicks. Need to offer a one-time discount? No problem—simply add it during order generation. Or maybe the customer wants to skip the next cycle, whether it’s an early delivery request or a change of plans at the Cellar Door. With these options built right into the order creation process, handling special requests has never been easier.
Drag-and-Drop Package Reordering
Lastly, we’re excited to announce a subtle yet impactful improvement for admins: the ability to reorder packages on the website. On the ‘Packages’ page, you can now drag and drop any package into your preferred sequence. This new control allows you to display your offerings exactly as you envision, ensuring that your customers always see the packages in the best possible order.
We’re thrilled to bring you these enhancements and can’t wait for you to experience the streamlined processes and added flexibility. At Vinoflow, we’re all about making every interaction count, whether it’s ordering more wine on a whim or managing subscriptions with ease.
All the best from the Vinoflow team!